1. What products do you sell?
We offer a curated collection of home décor items including wall art, lighting, cushions, rugs, vases, planters, decorative accents, and seasonal décor designed to elevate every space.
2. Are your products handmade or mass-produced?
Some of our items are handcrafted by skilled artisans, while others are carefully sourced from trusted manufacturers. Product descriptions clearly mention specific details.
3. Do you ship nationwide / internationally?
Yes, we ship to most locations. Shipping availability, costs, and delivery timelines are shown at checkout.
4. How long does delivery take?
Orders are typically processed within 1–3 business days. Delivery usually takes 5–10 business days depending on your location.
5. What are the shipping charges?
Shipping charges vary based on order size and destination. Any applicable fees will be displayed before you complete your purchase.
6. Can I track my order?
Absolutely! Once your order ships, you’ll receive a tracking link via email or SMS.
7. What is your return policy?
We accept returns within 7–14 days of delivery (unused and in original packaging). Please check our Return Policy page for full details and exclusions.
8. What if my item arrives damaged?
If your order arrives damaged or defective, contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund.
9. Can I cancel or modify my order?
Orders can be canceled or modified before they are shipped. Once dispatched, changes may not be possible.
10. What payment methods do you accept?
We accept major credit/debit cards, UPI, net banking, wallets, and other secure payment options shown at checkout.
11. Are your colors and sizes accurate?
We strive to display products as accurately as possible. Slight variations in color or size may occur due to lighting, screen settings, or handcrafted nature.
12. Do you offer bulk or wholesale orders?
Yes, we do! For bulk or wholesale inquiries, please contact our support team.
13. How can I contact customer support?
You can reach us via email, phone, or the contact form on our website. Our team is happy to help!
